Having problems with your Digital Cameras ?

I received an Emerson 10 x 25 Digital Camera Binoculars as a gift. I followed all the instructions, installed the drivers and the photoimpression5 from the enclosed disc. The download photo does not work. The graphics disappear as soon as I click on the download photos button. One time it said that there were no photos on the camera when I had taken 3. I tried getting the photos through the photoimpression5 and when I try that way my pc freezes and I have to restart it. It does show that I have


Answers :

Hi Brian,
Try this, it may work.It will tell you whether or not it is the Camera or the Software.
Your camera, as far as the computer itself and Windows XP is concerned is a 'DRIVE'.
Try the following steps:
0 Go to the desktop of the computer and in a blank spot right click the mouse and using the
menu CREATE A NEW FOLDER ON THE DESKTOP. LABEL IT "EMERSON PHOTO TEST"
1 Unplug the camera from the computer
2 Un-install the software.
3 If there are no pictures in the camera. Shoot some.
4 Turn the camera OFF.
5 While the camera is OFF, connect the it to the computer using it's cable.
6 Turn the camera ON (you should hear two musical notes telling you that it is connected.
7 Set the camera to the view mode as though your were looking at pictures on the screen on the camera back
8 There should appear a box on the screen. The first item in the box should be highlighted.
It will say "Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard" Click on that.
9 Follow each step of the wizard and deposit all of the pictures into the folder " Emerson Photo Test" Don't Erase the photos from the camera if it asks you.
10 Shut off the camera and disconnect it
11 Open up the folder on the desktop. At the top of the folder on the right select files view to Thumbnails.
If your cable and camera are OK, the photos will be there.
12 To Test PhotoImpressions5, to see if it will view the photos without crashing your computer.
Reinstall it and open the folder on the desktop.
One additional thing. If your Windows XP is not fully up to date, you should download The Service Packs and install them until you get to Service Pack 3.
To check which service pack you have now, if any, go to My Computer" and view "System Information" it will tell you which Service Pack you have.
I hope this helps,
Best Regards,
Mark
Repair Help & Product Troubleshooting for Digital Cameras

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