Having problems with your Digital Cameras ?
After I took a few pictures, I noticed the lens would not retract when I tried to turn the camera off. I tried to new batteries and it still would not work.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
I have a JVC Everio HDD camcorder, model number gz-mg330rex which is approx 2 years old. The camera has had little use, been well looked after and carefully stored. Recently I went to use the camera using battery power and the camera would not switch on, so I tried the camera with the mains lead and it worked fine. I assumed there was a problem with the battery , so I bought a new battery from JVC. When I tried the new battery the camera would still not turn on. Do you have any ideas what could
Please check battery connector terminals in camcorder that might be clogged or corrosion on it. Clean it and try.If problem still remain, most probably internal fuse is blew off on main board of camcorder. Qualified camera tech is required to r ... JVC Digital Cameras
I thought my camera wanted new batteries as the lense would not go back in, put new ones in viewed a few pictures that had been taken then the camera stopped working lense still out. tried new batteries again but will not turn off. can you help?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung Digimax D73 Digital Camera
After I took a few pictures, I noticed the lens would not retract when I tried to turn the camera off. I tried to new batteries and it still would not work.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras
I have a Nikon finepix s6000. I just got it for Christmas as a present. A week a go I turned the camera on and it turned itself off with the lens still sticking out. I googled and ordered a new battery, a fujifilm np-50 as recommended. My camera when the new battery was placed inside, turned on an worked but said it needed to be charged. It will not charge with my wall plug or the computer. I have tried different outlets. If I try to turn it on, the light turns blue, says USB then promptly low b
You should still be covered under the Nikon Factory Warranty. You can stop paying to try to fix this yourself by simply contacting Nikon and let the solve the problem for you. That is what they are paid to do - and this service is built int ... Digital Cameras
The camera that I have is an red HP A730 with 7 megapixels. I've had it for about 3 years and it's always worked just fine. But, recently I lost my memory card. My camera still worked with out it. Anyway, the other day I tried to turn my camera on and it didn't work for some reason. I thought it was the batteries, so I changed them, but the light indicating that it's on flashed for a second and then turned off. Now, even though I'm using new batteries, my camera will not turn on. I will admit, I
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\012\012\012\01 ... Digital Cameras
I have a Fujifilm Finepix F50SE camera that stopped working sometime ago. I charged it but it still would not work so I thought the battery might be bad and bought a new one. The camera worked for a very short while, then stopped. I bought another battery, but it would not work. I then thought the charger was bad, but it did charge for a good while. The camera's zoom is out and will not retract and the camera will not turn on. I don't have a camera repair shop anywhere near me, especially
I don't think that it is something wrong with it ..but just the charger unable to load enough voltage to power it on ..Just look for another charger on line ..and try it ..cause If it was something not right with the camera it would not worked at all ... Digital Cameras
Camera was working fine...all of a sudden,it would not turn on...thought maybe battery was dead,tried to recharge it,light would not go on,tried another charged battery,still would not work
This error is either a flash circuit or a lens error. One of the two need replacement. ... Canon Digital Cameras
My Kodak EasyShare M753 wont turn on at all, but when i tried charging it, it still wouldnt turn on. I have tried lots of different charging methods, like my USD port that came with the camera and my printing docking system and it still dosn't work. I have thought about buying a new battery do you think that this will solve the problem and get my camera working again.
This problem is frequently due to corroded battery terminals inside the\015\012camera. Before you purchase new batteries, remove the batteries and wipe the terminals with a soft cloth\015\012(heavy corrosion may require a fine wire brush, steel wool ... Kodak Easyshare M753 Digital Camera
My camera was working fine. itook and downloaded pictures with no problem. The next day I tried to turn it on it didnt turn on. I charged the battery and put it back in the camera still it didnt come on. I even bought a brand new battery charged it and nothing happened. I need to know id it is fixable or I just need to buy a new camera
... Canon PowerShot SD300 / IXUS 40 Digital Camera
Hello, So i got this camera... and i left it on the dashboard for less than 10 min.. and i tried to make it work again.. But every time i try to turn on the camera.. its on for about 2 seconds and then turns off again.. What do i do? i went to the seller and he said, hes has had this problem with other cameras before.. and he told me to get a new battery, so i did! but it still doesnt work! help?
By leaving it on the dashboard, I'm assuming you mean it got hot for less than 10 minutes. It only needs to reach critical temperature for 5 seconds to cause damage. Your camera is probably literally "fried". ... Sanyo VPC-T1060 Digital Camera
I just got a new Kodak EasyShare M893 IS camera. I got it yesterday, for Christmas. And I tryed to turn it on this morning, but it would turn on, so I read through the instruction book. I plugged it up to an outlet and waiting for the green light to turn off, as the book told me, and then unplugged it. It still would not turn on, what do I do? I did just get it, would I already have to go out and buy a new battery?
Take the battery out and remove the tiny piece of black tape that's on it. ... Kodak Easyshare M893 Digital Camera
Error lens m527-12 (7f80) is what I have on my camera when I turn it on. Then it turns off...I tried the above and it doesn't work...although I can't save positively the batteries are brand new...the ones I'm trying do work in a battery operated clock though... What do you think? How much would it be to take it to an expert? Stephanie
HelloUnfortunately\012 a "lens error" is not something that you will be able to fix. This error requires the \012camera to be sent in for servicing and repair.\012 \012You may find it more cost effective to purchase a ... HP Photosmart M527 Digital Camera
We just received our brand new canon t3i in the mail. We formatted the card (a 2GB 700X Professional High Speed Error Free (SD) Memory Card Class 10) and immediately started shooting to test out the camera. Everything seemed to work fine until we tried to apply a filter to one of the photos. The entire camera froze. We even tried turning the camera off and it would not shut off. We ended up having to take the battery out and put it back in. When we did and turned the camera back on we received a
Sounds like there was an error while the camera was writing information to the card. You can try reformatting the card using a computer and a card reader, then replace it in the camera and format it from the menu. If that doesn't work and the camera ... Canon EOS 600D Rebel T3i Digital Camera
I have a Canon sd630.The camera works great except that it won't remember its settings. Upon turning on the camera,it would say it's in manual mode, but if I change it to automatic and then turn it off. It would be back in manual mode again. I have reset the camera and even taken apart to replaced the internal battery. Still no luck. Appreciate any help. f.y.i I have tried looking for a firmware update, but no luck either. I was wondering if I could flash my camera with the sd500 firmware? I ju
Try to follow the route up the circuit from the battery on the motherboard.\015\012maybe the battery is ok but the power not rich to the mother board or memory chip.\015\012take more attention on the connectors. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
My Kodak MX1063 camera won't turn on. One night I charged it and the next morning it wouldn't turn on. We thought that the battery was dead. So we bought a new battery. It still wouldn't turn on. The problem is internal. The camera itself is not working and i would like to know why.
... Kodak MX1063 Digital Camera
We have a Kodak 8.2 mega pixel camera that is approximately 1 1/2 years old. I took pictures and then uploaded them onto my computer. Unplugged everything. When I went back to delete the pictures off the camera card, the camera would not turn on or do anything. I tried to charge the battery but when everything is plugged in it is still totally dark. We purchased a new battery thinking that was the problem and still nothing. When the charger in plugged in there is nothing - no lights at all.
Use NiMH enelop Batt. 1.2v ... Digital Cameras
I have an Olympus e510 that I bought new 2 years ago. The other day I got it out to use it and it will not turn on. I purchased a new battery, charged it, and it still will not work. When I removed the battery from the charger the light on the charger was green. I decided after the camera would not turn on I put the battery back on the charger. At that time the charger was showing a red light. Could the charger be going bad?
Hi, as per your information your camera 2 years old but not used much. You buy a new battery 1st time when you charged you see the gree light. But camera not working. When you try to charge the battery again you seen the red light. Its mean your char ... Olympus Evolt E-510 Digital Camera
Not working My camera will not turn on with battery. We even ordered a new battery for it and still nothing. tried to use power cord and still won't turn on. Pam
Mine comes on only when it feels like it...frustrating as hell!!!!\015\012I have no clue whats wrong....i actually do know....i shouldn't have wasted my money on this hunk of **** ... Jazz DV-179 Digital Camera
Received a Kodak Z1285 for my birthday in February of 2009. Approximately a month ago the camera would not "turn on". I tried several different batteries including purchasing new batteries but nothing worked. I spoke with the sales department @ Walmart in Plano TX because this is where the camera was purchased as a gift. Walmart says I have to contact Kodak which is fine. My question is how do I go about sending this camera in for repair if I do not have a receipt because it was a gift and
When you call support, they will be able to direct you on the best way to proceed. They have ways to look up the serial number and purchase date I believe... If you haven't called them, give it a shot. :) ... Kodak Digital Cameras
My camera is charged but for a while when i turn it on the screen is just black and my pictures do not come out. It has been doing this for a while but on and off and would usually start to work again after a while. Now it hasnt gone back to normal for a long time and i cant take any pictures. i tried taking out the battery and memory card and putting them back to refresh it but it still wont work. Its the last week of school and i need my camera to work asap !
Some times it works and sometimes not, it is due to loose contact.\015\012Try cleaning the battery terminals to remove oxidation and other coating formed due to atmoshphere, ensure memory card terminals are also well cleaned and battery is char ... Digital Cameras
Nikon d40 hi i got my self a nikon d40 all was well for the first 5 days was working well very happy. but then i went to get the d40 out to take some early morning beach shots turned it on and got a white lcd and the camera would not work so took the battery out to check it put it back in cam turned on and worked but still the white lcd and if you turn it off then back on camera wont work unless you push the battery first and still have a white lcd. have taken it to my registered nikon dealer t
Sounds like you got a bad one, i would ask for a new one. ... Nikon D40x Digital Camera
Camera won't turn on - it was working fine. Downloaded pics to computer and then tried to delete from camera and it wouldn't turn on. Put new batteries twice and still nothing.
Make sure the battery terminals inside the camera are clean (use a qtip and isopropyl alcohol). Here's a web blog that talks about things you can try:\015\012 ... Nikon COOLPIX L20 Digital Camera
I have a pentax k200 , It was working great, I left it without use for 6 months , when I tried to use it again it took a few pictures and then showed a low battery sign, I put new batteries but still shows a low battery sign, it is obviously not the batteries that I checked , I pout different types , the low battery sensor inside the camera is obviously malfunctioning , I turn it off and on numerous times, any ideas what to do other than send it to pentax for repair?
... Pentax K200D 10 Megapixel Digital SLR Camera Digital Camera With Shake Reduction 18-55MM F/3.5-5.6 Lens and 50-200M
When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!
The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera
My camera (DSC-T70) got wet (shame on me). When I first turned it on, it worked fine but then it threw an error that said my battery wasn't capatible. I thought maybe I fried the battery so I bought a cheap generic one and it still threw the same error. I then thought maybe I needed to use an original Sony battery. I tried one of them and it still isn't working. It will come on for a second and the screen will show but then it throws the error and turns off. Is my camera toast??..:-(
IT'S FIXED!!!..:-) I'm not sure exactly what did it but I tried a little of everything. I tried taking the battery out while holding the power button then I tried taking a picture in that brief moment before the error would appear. I would get it to ... Sony DSC-T70 Digital Camera