Having problems with your Canon EOS 500D / Digital Rebel T1i Digital Camera ?

My flash quit working on my canon EOS 500D on every mode, when I go to flash control in the menu and click on built-in flash func. settings it says ... this menu canot be displayed. external flash is attached, but there isn't an external flash attached?


Answers :

This camera is only one model period old, is it still under warranty? If so take it in for service. I'm including a diagram of the manual release button on the side of the camera for the flash. Try pressing this button to see if it pops up. If not the problem you are experiencing is not uncommon and is due to extreme close tolerances between the sensor "pins" under the hot shoe and the hot shoe itself. There is build up of dirt or oils from handling the camera that have clogged the tiny holes under the hot shoe where these pins are located. So the camera thinks there is something in the hot show, sometimes the little plastic shipping spacer is all it takes if that's there remove it and try the internal flash manual pop up. Also the internal pop up flash will only work automatically popping up while the camera is set in the "Basic" mode otherwise you need to manually push the button to charge and use the flash. I had one person after telling her what it was that stopped the flash tapped the surface around the hot shoe and what ever it was dislodged and the flash began to work again. Really this is a service item and warranty if it's under any type of extended or factory warranty.
Repair Help & Product Troubleshooting for Canon EOS 500D / Digital Rebel T1i Digital Camera

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