Having problems with your Canon PowerShot A470 Digital Camera ?

I transferred the photos from the camera to the computer, but the video did not transfer. How so I transfer the video to my computer? I don't t hink you should have to pay for an answer to a problem with a product!!!!!!!!!!!!


Answers :

I've seen this problem when using a different brand of software than the camera is. For example, I used my Canon software to fetch photos and videos from a Samsung... the photos transferred, but the videos didn't. I nearly deleted them, too...

I think the problem is that the location and naming of photos is pretty standard, but different manfuacturers use different video formats and folder names so 'foreign' software doesn't know where to look.

Your solution is probably to use the software that came with the camera itself. If you're already doing that then I don't know what the problem is, but you should just browse to the location of the videos on the camera (card) and copy them to your computer yourself.

P.S. when you plug in the card, you'll probably get a selection of different programs to use on the 'new drive' that appears; take care to choose the right one. Microsoft tend to put their own camera and scanner wizard first because they're just Microsoft, but this is highly unlikely to be the right thing to use.
Repair Help & Product Troubleshooting for Canon PowerShot A470 Digital Camera

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