Having problems with your Panasonic Lumix DMC-FZ8 Digital Camera ?

I dropped my Lumix TZ4 camera in the snow very briefly. I picked it up and wiped it off, but it shut down with the lens still open. Although the battery is fully charged, the on/off switch does not work and the lens remains open. There is no screen display and no response at all from the camera. Is there a reset I can do?



Answers :

There is no reset ..the only thing you can try is remove the batteries and insert a new set while you keep the power button pressed..and hope the lens are ok and they retract ..otherwise you have to get them to a repair shop and have it stripped ..cause it is something physical wrong ..the fact that it does not react in any way ..suggest a loose contact somewhere ..
Hello Grantrj

The problem you are having is not so much to do with moisture from the snow as the drop itself I suspect. From what height did the camera fall?

Normally when a camera is behaving like your's is , it means that there is some physical damage to the lens itself. The camera does not turn on to prevent it from damaging itself further.

Also , the panasonic lumix camera's normally do not go on if the lens is not at the default position so this could also be the problem even if there is no physical damage to the lens. Did the battery drop out of the camera when you dropped it or was it dead when you picked it up?

I want you to very gently push the lens back towards the camera. If it does not move at all , do not force it. If you can get it to move a little or back into the body , try switching on your camera again.

Also try very gently pulling and pushing the lens and even wiggling it a little while trying to switch it on.

If this fails to correct the problem , you will need to send it in to Panasonic to get serviced. Depending on the damage this can range from $30 to $150 so it may not be worth the trouble.

Let me know if you need more help or info.

Kind Regards
StephanSA
Repair Help & Product Troubleshooting for Panasonic Lumix DMC-FZ8 Digital Camera

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