Having problems with your Samsung DualView TL210 Digital Camera ?

I've had my Samsung TL210 for nearly a year. I'm not sure what I've done differently, but my PC suddenly doesn't recognize the camera. I've always plugged the camera into the PC via USB, because the older PC doesn't have a slot for the smaller card or the adapter. When I plug the camera into the PC, the readout shows it connecting to the computer, then the readout disappears and the status light starts flashing. From there on, nothing happens.



Answers :

I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera: \015\012
\015\012
\015\012The compatible Operating Systems are as follows: \015\012
\015\012
\015\012\015\012
    \015\012
  • Windows \015\012 98 (Update drivers from Microsoft link :Windowsupdate.microsoft.com
  • \015\012
  • Windows \015\012 XP
  • \015\012
  • Windows \015\012 Vista
  • \015\012
  • Windows \015\012 7
  • \015\012
  • Mac \015\012 OS X
\015\012
\015\012Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. \015\012
\015\012
\015\012\015\012
    \015\012
  1. Please make sure that the connections are secure. Prior \015\012to making any adjustments, first ensure you've firmly connected your Camera's \015\012USB cable into the USB port on your PC.
  2. \015\012
  3. Power \015\012 off and disconnect your Camera from your computer.
  4. \015\012
  5. Restart \015\012 your computer.
  6. \015\012
  7. After \015\012 your computer is rebooted, connect your camera to your computer using the \015\012 USB cable provided. Note: \015\012 Connect your camera to an alternate USB port, preferably on the back of \015\012 your computer.
  8. \015\012
  9. Turn \015\012 your camera on, your camera will connect instantly to your computer. If \015\012 a message appears on your camera shown in the illustration below, select \015\012 the 'Computer' option on your camera.
  10. \015\012
  11. If the issue persists, please check the Device Manager driver conflicts by following the steps:
\015\012
    \015\012
  • Connect the camera to the computer with the USB cable.
  • \015\012
  • Turn on the camera.
  • \015\012
  • Open the Device Manager of the operating system.
Windows 98 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab.\015\012XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button.\015\012Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button.\015\012Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager .\015\012
\015\012\015\012
    \015\012
  • In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol.
  • \015\012
  • Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.
  • \015\012
  • In the drop-down menu, click Uninstall or Remove.
  • \015\012
  • In the Confirm Device Removal dialog box, click the OK button.
  • \015\012
  • Restart the computer.
  • \015\012
  • Follow any on-screen instructions to complete reinstallation of the USB driver.
\015\012

\015\012If the issue persists, reset the Camera and check the operation. \015\012
\015\012
\015\012I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. \015\012
\015\012Thanks for understanding. \015\012Shajan RS
Hello ralph. when this happens the fix is to download the driver again as you did when the camera was new.
If you still have that disk use it. If not you can get a free download from samsung.com/drivers
\015\012
\015\012Joe
\015\012Thanks for choosing Fixya!
Repair Help & Product Troubleshooting for Samsung DualView TL210 Digital Camera

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